Functional Analyst - B2B

Summary

The Functional Analyst collaborates with Product Owner/Platform Owner and team to deliver user stories focused on configuring package software or performing other technical tasks in a timely manner and as per set quality standards.

Responsibilities

• Collaborates effectively with the agile team to configure package software when applicable Supports the team in executing highly technical tasks according to the specific needs of stories during each iteration
• Ensures design and development standards are being followed to minimize rework; promotes only quality-tested code and does it regularly
• Participates in the daily stand-ups, sprint reviews, and retrospectives to update progress, highlight and resolve impediments
• Gather and document business requirements for new trading partner onboarding and B2B integration projects
• Configure EDI transactions sets (850, 855, 856, 810, 820, 997, etc.)
• Serve as functional lead on middleware platforms (SEEBURGER) for configuration, testing, and issue resolution
• Support root-cause analysis of EDI/B2B transaction errors and drive resolution with internal and external stakeholders
• Draft and maintain trading partner onboarding documentation, including partner profiles, mapping specifications, and communication protocol setups (AS2, sFTP, HTTPS)
• Maintain documentation of integration architecture, partner configurations, and standard operating procedures
• Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability
• Translate business requirements into functional specifications for developers and integration engineers
• Coordinate with trading partners to validate mapping specs, troubleshoot transaction failures, and support go-live testing
• Provide functional analysis for the domain/software related to Mergers & Acquisitions
• Provide SME around product(s) function and works with Product Owner and Business Partners to refine requirements/functionality
• Provide production support during non-business hours (team rotating schedule)
• Ability to adapt to a fast-paced working environment.

• Bachelor's degree in CS or equivalent

• 2-4 years of experience.
• Basic knowledge of continuous integration / continuous delivery practice

• 3+ years of hands-on experience with EDI standards (X12 and/or EDIFACT) and B2B integration processes
• Working knowledge of trading partner communication protocols (AS2, sFTP, FTP/S, HTTPS)
• Experience with one or more B2B/EDI middleware platforms (IBM Sterling, SEEBURGER, TIBCO, Axway, or similar)
• Strong analytical skills with the ability to translate business needs into functional and technical specifications
• Experience writing clear onboarding documentation, mapping guides, and process runbooks
• Excellent communication skills – comfortable working directly with external trading partners and internal cross-functional teams

• Demonstrated “agile-development” mindset with strong customer-focus & results-orientation
• Effective interpersonal, teamwork and collaboration skills
• Strong analytical and business problem solving skills
• Strong communication and documentation skills
• Experience in supply chain, retail, healthcare, or manufacturing verticals
• Familiarity with SQL for troubleshooting transaction data
• Proficient use of Excel, MS Word, and PowerPoint
• Basic understanding of Scrum, Kanban, and other agile development techniques
• Prior experience leading partner onboarding for large enterprise implementations