Business Process Analyst

Business Process Analysts are extraordinary achievers that make it easy for us to make things happen through collaboration and teamwork. PAR Systems, a world leader in engineering intelligent solutions, is growing its Automation division. Our focus on precision, quality, and innovation extends beyond our products, as we seek diverse, dynamic, and dedicated people for our teams.

The Business Process Analyst (BPA) is a pivotal member of the Operations and Aftermarket support team. This role partners closely with Operations, Aftermarket, Engineering, Supply Chain, and IT to ensure our business systems effectively support project execution, service, parts, and post-installation support. In this role, you will work across a variety of interconnected systems to translate business needs into scalable, practical solutions that enable efficiency and visibility in a highly custom automation environment.

The BPA plays a key role in supporting day-to-day system functionality while driving continuous improvement initiatives that help PAR Systems deliver exceptional products and customer satisfaction.

Success Criteria

Are you ready to make it happen? This is your opportunity to achieve excellence. As the Business Systems Analyst, you will work with Operations, Aftermarket, Engineering, Quality, Supply Chain, and IT teams to analyze workflows, document requirements, and optimize the systems that support our business.

Success in this role requires the ability to understand complex processes, follow and improve structured workflows, communicate effectively with both technical and non-technical audiences, and manage multiple priorities. You will help ensure that our ERP, CRM, service management, and related systems work together to support accurate data, efficient processes, and informed decision-making. We are deeply committed to operational excellence and customer satisfaction, and we want you to be part of the team that enables our business systems to consistently deliver both.

Lastly, you can launch your success trajectory if you have prior experience supporting business systems in a manufacturing or industrial environment. Strong analytical skills, attention to detail, and a collaborative mindset will help you thrive as a successful member of the team.

Qualifications

• Bachelor’s degree in Information Systems, Business, Engineering, or related field, or equivalent experience
• 3+ years of experience supporting business systems in an operations, manufacturing, or industrial environment
• Strong communication, problem-solving, and interpersonal skills to coordinate efforts between business teams and IT
• Experience working with ERP (Jobscope), CRM (Salesforce), service management, or related enterprise systems
• Experience working with data reporting and analytics systems (Incorta).
• Ability to document business requirements, workflows, and process improvements
• Proficiency with office computer software (i.e., Microsoft Word, Excel, etc.)
• Experience working in a custom, engineer-to-order, or project-based manufacturing environment preferred
• Experience integrating AI driven processes and solutions into business process
• US Person

You’ve learned about what you'll be doing, here are the benefits you'll gain when you join our team:

• Global team recognized for their passion of inventing
• First-of-a-kind product culture and project exposure
• Training and development from industry-leading experts
• Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; PTO, Paid Holidays, & Parental Leave for both Parents; Tuition Reimbursement

PAR Systems is an equal opportunity employer and we value individuals with a variety of backgrounds and experiences. We do not discriminate on the basis of race, color, religion, sex, national origin or any other status protected by applicable law. We use AI to assist with sorting applications, but real humans do all the evaluating and deciding. If selected for an interview, please advise our Human Resources department if you require accommodation during the interview or assessment process and we will support your accessibility needs. We offer market competitive pay and benefits based upon the candidate’s skills, experience, qualifications, and internal equity. Our starting rate of pay for this salaried position is targeted at $90,000-110,000 annually.

#AreaOfInterest:Aftermarket

#AreaOfInterest:Manufacturing

#AreaOfInterest:Operations

#AreaOfInterest:Process-Improvement

#AreaOfInterest:Supply-Chain