Business Support Analyst
Indexed description
Optomi, in partnership with a leading business enablement practice, is looking for a Business Support Analyst. The Business Support Analyst will work closely with business counterparts to gather and convert requirements into actionable tickets using tools like Jira and Azure DevOps. The role involves creating detailed user stories and acting as a liaison between business and technical teams to ensure seamless project implementation. The analyst will also monitor project progress and address any challenges that arise, ensuring timely and effective delivery.
What the right candidate will enjoy:
- Engaging in a dynamic business-facing role
- Collaborating with a new and evolving team
- Opportunities to leverage strong communication and interpersonal skills
Experience of the right candidate:
- Expert level proficiency in Excel, including VLOOKUP
- Basic knowledge of SQL
- Experience with Jira and Azure DevOps
Responsibilities of the right candidate:
- Gather and analyze business requirements
- Create and manage user stories and tickets
- Facilitate communication between business and technical teams
- Monitor project progress and address any issues for smooth delivery
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