Business Analyst

Strategic analysis & requirements gathering: Lead endtoend collection and validation of business requirements, ensuring clear alignment between stakeholders and IT teams.

Stakeholder engagement & communication: Build deep understanding of business needs and translate them into actionable inputs; maintain clear, timely communication with all stakeholders.

Gap analysis: Identify missing capabilities and functional gaps, proposing enhancements that improve client experience, compatibility, and operational efficiency.

Solution alignment: Ensure proposed solutions meet business objectives, conform to quality standards, and comply with IT security and governance requirements.

Implementation & performance monitoring: Oversee implementation, support QA and deployment, and continuously monitor system performance and user satisfaction to drive improvements.

Reporting & incident management: Deliver regular project status reporting

and support escalation management, conducting rootcause analyses and

recommending preventive measures.

Data & analytics proficiency: Leverage Power BI and strong data analysis skills to transform operational data into actionable insights, strengthen decisionmaking, and support continuous improvement.

Requirement And Qualification (Education & Work Experience)

• Bachelors degree in computer science, IT, or related field with a minimum of 3 years of experience, ideally in finance.
• Proficiency in Power Apps, Power BI, SQL, and Excel for data analysis.
• Strong attention to detail and excellent communication skills
• Ability to work independently and collaboratively.
• Experience with ITIL, Agile, or similar IT frameworks.

• Willing to work remotely with occasional reporting to Headquarters if necessary
• Work Schedule is from 9:00AM 6:00PM Manila Time.