Business Analyst - Process Excellence

Bank J. Safra Sarasin is looking for an experienced, sharp and curious Business Analyst to join its Process Excellence department. As a successful candidate, you will be at the center of designing better ways of working and driving enterprise-wide transformation.

Your Responsibilities

• Map, analyse, and document end-to-end banking processes to identify inefficiencies, risks, and improvement opportunities
• Gather and translate business requirements from stakeholders across all units taking part in the process
• Drive process improvement initiatives in close collaboration with business owners
• Build business cases, cost-benefit analyses, and ROI models to support change initiatives
• Facilitate workshops and working groups with cross-functional teams
• Develop process documentation, SOPs, and training materials
• Track and report on key performance indicators (KPIs) and improvement outcomes
• Support the rollout of new systems, tools, or regulatory changes by bridging business and technology teams

• Higher education such as FH/University degree in Engineering, Business, Finance, or an equivalent qualification
• Proven track record of 3+ years of Business Analyst experience, within banking, financial services, or a consulting environment in Switzerland
• Solid proficiency in SQL, Python and JavaScript is required; experience with Power BI and workflow automation tools is an advantage
• Strong analytical mindset with the ability to dissect complex banking processes and work thoroughly, flexibly, and independently
• Good communicator and team player with an active attitude, taking full ownership of tasks and delivering measurable process improvements
• Solution-oriented with a pragmatic approach and readiness to closely work with colleagues and stakeholders across operations, compliance, and IT
• Ability to work under pressure, to prioritise competing demands, and to take clear decisions in a fast-paced banking environment
• Fluency in English and either French or German; fluency in other languages is an advantage

• Entrepreneurial spirit in a family owned bank
• Central city office locations across Switzerland
• Above average insurance coverage fully borne by the bank
• Contribution to health insurance and meal allowance
• Global growth strategy and stable environment
• Competitive offering