Business Analyst

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Profile Requirements:

• 5+ years as a delivery-embedded Business Analyst on enterprise technology programs, .
• Strong experience eliciting, structuring, and writing requirements and acceptance criteria Track record of clarifying complex upstream/downstream integrations and translating them into testable stories.
• Hands-on with modern BA toolchain: Jira, Confluence, Miro, -, SQL for data exploration.
• Strong collaboration style with engineers and QA — you own clarity, not process overhead.
• Working familiarity with AI tools (e.g. Copilot, Claude) for requirement analysis and drafting, test case generation, and stakeholder summaries.
• Good understanding of a microservices architecture and how this operates practically for APIs
• Excellent written and spoken English Desirable skills / nice to have
• Card issuing, payments, or core banking domain knowledge, Prior experience on legacy-to-cloud migration programs with parallel-run and cutover considerations.
• Exposure to financial services or comparable Australian non-bank issuer environments.
• Experience feeding KPI frameworks with delivery quality signals.
• Confident with event-driven and domain-driven concepts — comfortable in a backend-heavy squad without a UI workstream

Core responsibilities:

• Elaborate user stories and acceptance criteria at the depth engineering and QA need to deliver.
• Partner with subject matter experts to capture current-state of the platform behaviour and translate it to target-state newer service contracts.
• Own API contract clarification with dependent teams; drive out event schemas, error semantics, and non-functional acceptance criteria. Identify gaps in requirements, mapping and scenarios provided and seek clarifications.
• Maintain a clear line of sight from requirements through iteration scope, stories, and showcase demonstrations.
• Collaborate with the QA Engineer on test scenarios, test data requirements, and acceptance test design.
• Support the Tech Lead and Squad Lead in iteration planning, incubation week deep-dives, and JSIT defect triage.
• Keep Jira/Confluence/Miro artefacts current, accurate, and useful — not documentation for its own sake.
• Feed iteration KPI reporting with functional-quality signal (requirement defects, story churn, clarification turnaround).

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!