Data Support Analyst, Partner Managed Print Services

HP’s Partner Managed Print Services sales support team is searching for a Partner Managed Print Services Datal Analyst. Primarily this role will support our US based Partner Managed Print Services team. No experience is required.

Potential candidates must have strong communication skills and advanced Microsoft Excel skills.

Applies Specialist level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.

Qualifications Are As Follows

• Excellent organizational skills
• Excellent communication skills both written and spoken in English
• Attention-to-detail approach
• Great understanding of Microsoft Office products with a focus on Excel
• Uncompromising ability to meet deadlines
• Friendly and professional interpersonal skills
• In-depth research ability
• Ability to learn quickly and work hard in a fast-paced environment
• Willingness to be flexible with the work schedule
• Ability to focus on and work towards goal
• Demonstrates good questioning techniques and related communication skills.
• Developing and updating SharePoint sites will be required
• Developing and updating Power Automate flows

Job Duties Will Include

• Weekly submission of TCV
• Contract acceptance
• Change orders for new locations and new models
• Contract amendments
• Account data center maintenance
• Termination initiations
• Pricing file maintenance
• Excel tools support
• Archiving contracts and amendments in repository
• Creating the financials for renewals
• Reporting for the business
• Partner reporting for business insights
• Partner validation on renewals
• Business planning preparation for major Partners
• Roster maintenance
• Works closely with sales, product management, and technical teams to ensure alignment between customer requirements and product capabilities.
• Conducts advanced technical demonstrations that showcase the depth and breadth of the product's capabilities, addressing intricate technical questions from potential customers.
• Analyzes the strengths and weaknesses of competing products or solutions and provides insights to the sales team to position the organization’s products effectively.
• Designs and manages proof-of-concept projects to demonstrate the feasibility and value of the proposed solutions.
• Assists customers in building compelling business cases that demonstrate the return on investment (ROI) and the value of adopting the proposed solutions.
• Gathers, synthesizes and communicates customer feedback and requirements to internal teams to contribute to product development and improvement initiatives.
• Identifies potential risks associated with the proposed solutions and works with customers to address those concerns effectively.
• Translates complex technical information into easily understandable terms, highlighting the business value of the organization’s offerings to the clients.
• Provides training to sales teams and other presales consultants on new product features and sales strategies.
• Stays updated with the industry trends, technological advancements, and organization’s offerings to effectively interact with customers and guide them through the sales process.
• Additional duties as determined

Education And Experience Required

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in technical selling, consultative selling, account management, or a related field or an advanced degree with 3-5 years of work experience.

Impact & Scope

• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity

• Responds to routine issues within established guidelines.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.