Business Analyst (Pre-Post Sales)

Job Title: Business Analyst (Pre-Sales & Post-Sales)

📍 Location: On-site (No Work From Home / Hybrid)

💼 Experience: 5–10 Years (Relevant BDE Experience Mandatory)

Employment Type: Full-Time

Important

❌ Do not apply if you are looking for a WFH or Hybrid opportunity.

❌ Do not apply if you have less than 4 years of hands-on experience

About the Role

We are looking for an experienced and client-focused Business Analyst who can bridge the gap between business needs and technical solutions. The ideal candidate will play a key role in both pre-sales and post-sales activities, working closely with clients, the sales team, project managers, and development teams to ensure successful project delivery and long-term client satisfaction.

Key Responsibilities

Pre-Sales

• Engage with prospective clients to understand business requirements and objectives.
• Conduct requirement gathering sessions, workshops, and stakeholder meetings.
• Analyze business needs and propose suitable technology solutions.
• Prepare Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, and process flow diagrams.
• Collaborate with the Sales and Technical teams to prepare proposals, solution documents, effort estimations, and Statements of Work (SOW).
• Participate in client presentations, product demonstrations, and solution discussions.
• Perform competitor analysis and market research to support business development initiatives.

Post-Sales

• Act as the primary liaison between clients and internal project teams throughout the project lifecycle.
• Translate business requirements into functional specifications for development and QA teams.
• Support project planning, sprint grooming, backlog management, and requirement prioritization.
• Validate delivered features through User Acceptance Testing (UAT) and ensure alignment with business expectations.
• Manage change requests, scope enhancements, and requirement documentation.
• Track project progress, identify risks, and proactively resolve functional issues.
• Conduct client training sessions, product walkthroughs, and knowledge transfer.
• Ensure successful project delivery while maintaining high levels of client satisfaction.

Required Skills

• Strong expertise in requirement gathering and business analysis.
• Experience in both Pre-Sales and Post-Sales client engagement.
• Excellent documentation skills (BRD, FRD, SRS, User Stories, Use Cases, Wireframes, Process Flows).
• Strong understanding of SDLC, Agile, Scrum, and Waterfall methodologies.
• Hands-on experience with tools such as Jira, Confluence, Azure DevOps, Visio, Figma, Lucidchart, or similar.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• Ability to work with cross-functional teams including Sales, Development, QA, UI/UX, and Project Management.
• Strong analytical thinking, problem-solving, and decision-making abilities.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• MBA or relevant Business Analysis certification (CBAP, CCBA, ECBA, PMI-PBA) is an added advantage.
• Experience working with web, mobile, SaaS, ERP, CRM, AI/ML, or enterprise software projects is preferred.

Why Join Us?

• Opportunity to work on diverse and innovative technology projects.
• Exposure to global clients and end-to-end project lifecycle.
• Collaborative and growth-oriented work environment.
• Career advancement opportunities with continuous learning and development.