Business Analyst

Lead I – Business Analysis

Location: Thiruvananthapuram / Kochi, Kerala

Experience: 7–12 Years

Domain: Insurance /Annuities

Employment Type: Full-Time

Role: Business Systems Analyst (BSA)

Role Overview:

We are looking for an experienced Business Systems Analyst (BSA) with strong business analysis, technical, and data analysis capabilities. The ideal candidate should have 7+ years of BSA/BA experience, strong expertise in SQL, data analysis, data mapping, APIs, and requirements analysis, and relevant experience in the Insurance /Annuities domain.

The role requires close collaboration with business stakeholders, engineering, QA, and architecture teams to translate business needs into effective technology solutions.

Key Responsibilities:

• Partner with business stakeholders to elicit, analyze, and document business and system requirements.
• Translate requirements into clear user stories, functional specifications, and process flows.
• Act as a bridge between business and technology teams to ensure alignment on scope, priorities, and outcomes.
• Collaborate with Engineering, QA, and Architecture teams throughout the delivery lifecycle.
• Perform data analysis and data mapping across applications and systems.
• Use advanced SQL for data analysis, validation, and problem-solving.
• Analyze APIs, integrations, system flows, and technical designs.
• Support UAT planning and execution, including test case reviews and defect triage.
• Identify process gaps and recommend practical and scalable improvements.
• Use AI tools such as ChatGPT and Claude Code to accelerate analysis, documentation, and solution design.
• Deliver high-quality analysis and documentation in a fast-paced environment.

Required Skills

• Business Analysis / Business Systems Analysis
• Annuities / Insurance domain knowledge
• Advanced SQL
• Data Analysis
• Data Mapping
• Requirements Gathering & Analysis
• User Stories & Functional Specifications
• Process Flow Analysis
• APIs & System Integrations
• UAT
• Stakeholder Management
• Database Concepts

Preferred Skills:

• Retirement Services / Insurance experience
• Agile / SAFe methodology
• Policy Administration Systems
• Data Platforms
• Digital Portals
• AI-assisted business analysis
• Onsite-Offshore delivery experience
• Technical design and API flow analysis
• Previous development experience or a strong technical background