IT Specialist (Security & Operating Systems)

Summary

This position is assigned to the Non-appropriated Fund Chief Information Officer, NAF Systems Division; Commander, Navy Installation Command, Millington, TN. The incumbent is responsible for leading the evaluation, analysis, configuration, and delivery of computer and/or system security for enterprise devices across CNIC NAF operations. The position ensures computer system operational readiness, and user support in accordance with Navy policy for the benefit of CNIC NAF employees and customers.

Duties

• In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience. Duties include but are not limited to: Endpoint Security and Vulnerability Management: Manages the end-to-end vulnerability lifecycle for all endpoint devices (Windows, macOS, iOS, Android, Digital Signage, Time Clock) using enterprise tools such as Microsoft Intune, Defender for Endpoints (MDE), proprietary firmware. Plans, deploys, and verifies security patches, firmware updates, and configuration changes to ensure compliance with DoD/DoN mandates (e.g., STIGs, IAVMs, Zero Trust). Conducts regular vulnerability assessments, analyzes security alerts (e.g., CVEs), and collaborates with cybersecurity teams to respond to incidents and maintain system Authority to Operate (ATO). Monitors endpoints for threats, intrusions, and anomalous activity, taking corrective action to mitigate risks. Develops and maintains automation scripts (e.g., PowerShell) to enforce security configurations and streamline reporting for audits. Device and Systems Administration: Develops, maintains, and deploys secure baseline images for Windows and macOS operating systems. Develops, maintains, and deploys iOS and Android operating systems and profiles. Provisions, configures, and manages the lifecycle of physical and virtual devices within the NAF enterprise, including desktops, laptops, tablets, and POS systems. Administers cloud-based identity and access management through Azure/Entra ID and enforces endpoint policies via Intune and Group Policy Objects (GPOs). Installs, configures, and maintains operating systems and software supporting NAF business operations in retail, hospitality, and MWR. Perform assessment, analysis for solution, implementation of corrective action to resolve device cyber security compliance discrepancies. Technical Support and Consultation: Provides Tier II/III technical support for complex hardware, software, and security-related issues. Acts as a subject matter expert, consulting with program managers and users to analyze requirements and recommend secure technology solutions. Develops and maintains technical documentation, solution guides, and knowledgebase articles to support staff and standardize processes. Presents informal training to users on cybersecurity best practices. Serves as Contracting Officer Representative (COR) or Assistant Contracting Officer Representative (ACOR) or Technical Advisor (TA) as required.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate possesses the following: Comprehensive, practical knowledge of IT endpoint security principles and practices, including vulnerability management, patch deployment, threat response, and compliance within a DoD/DoN environment (STIG, RMF). Advanced skill in administering enterprise management tools, specifically Microsoft Intune, Entra ID, and Defender for Endpoints (MDE). Proficient skill in administering and securing diverse operating systems, including Windows, macOS, iOS, and Android. Strong ability to develop and maintain secure system images and automate administrative tasks using scripting languages such as PowerShell. Knowledge of IT infrastructure supporting business operations (e.g., Point-of-Sale, financial systems) and data security standards such as PCI-DSS and PII. Knowledge of LAN/WAN and wireless networking principles. Excellent communication skills to effectively train users, collaborate with technical/nontechnical teams, and provide clear documentation. Proficient in computer systems management principles, models, methods (e.g., end-to-end systems performance monitoring), tools, and service management concepts for hardware and related standards (e.g., Azure, Entra ID, Intune, MDE, ITIL). Skill in configuring and optimizing software, including utilizing software-based computer protection tools (e.g., local policies, group policies, antivirus software, anti-spyware). Proficient in using cloud storage (e.g., Azure Storage, Azure Blob, etc.). Skill in the use of Microsoft 365 programs (e.g., Teams, Planner, Word, Excel, PowerPoint, Outlook). Skill in querying databases and other data sources, cleansing and normalizing data, preparing analysis and presenting data in an effective format using available technology tools. Skill in the effective and efficient use of planning and project/task assignment and tracking software.

Education

There is no positive educational requirement for this position.

Evaluations

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

How to apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any attempts to submit a longer document. The complete application package must be submitted by 11:59 PM (EST) on 08/09/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13023860 It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to usn.ncr.cnicwashingtondc.mbx.naf- [email protected] to ensure proper consideration is given.

What to expect next

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application. If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

Required documents

The following documents are required at the time of application: Resume: limited to two pages, must use Time New Roman fond no smaller than 10-point with margins no less that one inch on all sides; please review the link on how to write a federal resume - Resume Requirements Proof of education: official transcripts only; diplomas and degree audits are not acceptable. Failure to provide official transcripts will result in an ineligibility rating. Proof of training: licensures and certifications are acceptable, must show your name, licensure/certification type, and expiration date (if applicable) If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation. If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.) If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50 If qualifying all or in-part based on education, transcripts must be submitted as proof of education in order to be considered.

Other information

Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.