Coordinator Field Operations - instashop

Company Description

instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.

With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.

Job Description

The Coordinator Field Operations is responsible for ensuring the accuracy of product information and stock availability across partner shops. This role involves conducting regular field visits, maintaining product data within the InstaShop platform, collaborating closely with shop staff, and supporting the overall quality and accuracy of the customer experience.

• Conduct daily visits to partner shops to ensure that products available in-store are accurately reflected on the InstaShop platform using a handheld scanner.
• Ensure all product information is accurately maintained in the system, including barcodes, quantities, prices, images, and descriptions.
• Collaborate with shop staff to update stock availability and maintain accurate inventory information.
• Monitor stock levels and identify out-of-stock products.
• Prepare daily reports to analyze the shop's stock and assortment status.
• Travel to new markets, as required, to carry out the above responsibilities.

Qualifications

• Ability to work effectively under pressure and meet deadlines
• Ability to perform physical tasks in a field-based environment
• Flexibility to travel to various locations within and outside the city, as required
• Strong organizational and planning skills
• Strong time management and prioritization skills
• Good written and verbal communication skills in English
• Proficiency in Microsoft Excel