Engineering Manager

We are seeking an experienced and driven Engineering Manager to join our team. Our Engineering Managers are key people and technical leaders who help their teams deliver meaningful value to customers and the business.

In this role, you will partner closely with Product Owners to set direction, drive delivery outcomes, and guide the team through technical decisions when needed. You will bring a strong engineering background and be comfortable rolling up your sleeves where required, while keeping your main focus on people leadership, technical excellence, delivery, vendor and partner engagement, and the health of production systems.

You will be responsible for building, coaching, mentoring, and growing a high-performing engineering team. As a subject matter expert in your domain, you will help shape the future direction of the platform while fostering a culture of accountability, operational excellence, and continuous improvement.

What are we looking for?

• 7+ years of experience in software engineering, with at least 3 years in a leadership or management role managing people, operational excellence and delivery challenges
• Strong technical background with expertise in modern software development practices, tools and technologies – ideally experience with a variety of technology stacks including .NET
• Past experience with Genesys or contact centre platforms is highly desirable, but not mandatory
• Proven track record of successfully delivering complex software projects on time and within scope
• Familiarity with cloud-native technologies and architectures (e.g., AWS, microservices) is essential
• Strong collaborative skills with the ability to work effectively in cross-functional teams
• Excellent leadership, communication and interpersonal skills with the ability to inspire and motivate a team
• Strong problem-solving skills and the ability to make sound technical and operational decisions

Our Promise to Our People

Benefits

We are passionate about our core values of Customer First, We Care, One Team, and Results Driven, which define how we approach our work. We recognise that our colleagues are the key to our success. That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:

Fantastic employee benefits including flexi days, flexible working, annual $1200 travel/parking allowance & more.

• State of the art building facilities including a dedicated & subsidised on-site company café (weekly free lunch) & on-site gym
• Health & well-being initiatives and programs
• Opportunity to take part in in-house leadership & emotional intelligence workshops
• Quarterly award functions and a grand annual conference to recognise our people
• Retail discounts e.g. movie tickets, Zoo passes, live shows + more
• Morsl market (a fully automated self-serve, food and drink marketplace with a wide variety of meals, snacks and drinks)

Who We Are

Greenstone distributes insurance products under trusted brands in Australia, New Zealand and Canada. Some of our brands are Buddy, Australian Seniors, New Zealand Seniors, OneChoice, Real Insurance, SPCA Pet Insurance, North Cover, FiftyUp and Guardian.

We are the leading distributor of direct Insurance products in the Australian insurance market. Since launching into the Financial Services sector in 2007, Greenstone has experienced a commanding volume of growth being recognised for our credible brands, customer focused values and people-driven work culture.

We are passionate about our core values, which contribute towards the positive culture that supports our employees, our customers and our community.

Location

Great central location in Norwest Business Park, Norwest, only a short walk from Norwest Metro station and also direct bus access from Parramatta and Blacktown.

Apply Now

If this role interests you, we would love to hear from you!

Website: www.greenstone.com.au