Site Reliability Engineer - Professional

Who We Are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The opportunity

Join Worldline as a Site Reliability Engineer and help ensure the reliability, scalability, and performance of mission-critical payment platforms. You'll work on monitoring, automation, incident management, cloud infrastructure, Kubernetes, and platform resilience while partnering with engineering teams to improve system availability and operational excellence. This is an opportunity to make a direct impact on highly available financial services in a fast-paced, technology-driven environment.

Day-to-day Responsibilities

• Ensure 2nd Line of support for incidents and problem management
• Have a holistic end-to end view on the service: application, underlying infrastructure and other dependencies.
• Identify gather and analyze metrics and events from both infrastructure and application to provide capacity planning, performance improvements and incident analysis.
• Willingness to step into a standby role
• Guarantee that the service you are in charge can be followed via custom alerts, graphs and other metrics.
• Improve existing monitoring and alerting via continuous improvements.
• Participate and validate upcoming service designs and changes, with the mission to ensure that quality of operations will remain at the proper level.
• Propose application related evolutions to improve service and deliver quality
• Partner with infrastructure provider as the voice of service delivery

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice, this means:

• Linux/HPNS OSS
• Python
• Linux Shell scripting
• Monitoring & Alerting: Zabbix, Grafana, ELK, PagerDuty
• CICD: Gitlab, Ansible
• Nice to have: knowledge related to encryption, network configuration, MQ
• English

Perks & Benefits

In addition to joining a global leader in payments, you can also expect an excellent range of benefits. These include a rewarding salary, leave days, an attractive pension scheme, global learning days and many more. We also have location specific benefits, varying from private medical insurance, to extended parental leave and a flexible benefits scheme, allowing you to purchase discounted products and services.

If You Join Us, You Will Enjoy

• Hybrid Working Policy
• Gift vouchers on the occasion of Christmas/Easter Holidays
• Free private medical services
• 21 vacation days/year
• Referral bonuses for new hires recommended by you
• WFH & Flexible Working Hours
• Full access to the “Learning” platform

What’s more, we really value Innovation, Cooperation, Excellence and Empowerment. These values are reflected on our daily work. This is the core of our organization. At Worldline our top priority is to engage, encourage and develop you to help you improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.

Our success comes from strong skills, new insights, diverse points of view and the energy of all employees at Worldline. Not only do they represent the Heart and Face of our company, they are also key players in our success. We make leading our talents a major asset in the success of our business.

Worldline is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.

Shape the evolution.

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.