Sr. Lead Engineer - Customer Agent

Klaviyo Sr. Lead Engineer - Customer Agent 3 Hours AgoSaved Easy Apply Hybrid Boston, MA, USA Easy Apply 216K-324K Annually Senior level 216K-324K Annually Senior levelConsumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AILead architecture, design, and delivery of Klaviyo's Customer Agent conversational AI platform. Drive technical strategy, build scalable AI-enabled features, establish observability and reliability practices, mentor engineers, and coordinate cross-functional initiatives to deliver production agentic systems for millions of users.Top Skills: Agent WorkflowsAi ObservabilityBackend EngineeringDistributed SystemsEvaluation FrameworksHuman-In-The-Loop WorkflowsLlmsOrchestration FrameworksRetrieval Systems