Sr Key Account Manager Portugal

Company Description

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

YOUR WORK-LIFE OPPORTUNITY:

We are looking for a Senior Account Manager to be responsible for a portfolio of food top partners in Porto.

Your role is to build strong relationships with top partners, manage their account and implement strategies that will grow your partner’s business inside Glovo and make you achieve your goals and targets.

Check this video to understand how life is at Glovo.

BE A PART OF A TEAM WHERE YOU WILL:

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).

• Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.

• Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling). 

• Ensure that Glovo has the best content by signing preferred partnerships with partners.

• Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc).

• Improve Glovo’s revenue through commission renegotiation and selling assets. 

• Understand, build action plans and follow up on churned and inactive partners.

• Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.

Qualifications

• At least 3 years of experience in high-performance account management or Business Consultancy.

• Bachelor in Business Administration, Marketing, Industrial Engineering is a plus.. Preferably with experience in FMCG, food-hospitality or on-demand delivery industry.

• Comfortable working in a high growth and high-performance start-up with a fast pace. 

• Computer literate; good knowledge of Google Docs and MS Office, Excel

• Excellent Local Language and English skills.

• Strong Analytical skills.

• Strong Commercial skills.

• Good communication and interpersonal skills

• Project management skills, highly organized and detail-oriented.

• Problem solver, data-driven with an analytical approach

Additional Information

• Enticing equity plan (if applicable)

• Top-notch private health insurance

• Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!

• Discounted gym memberships

• Flexible time off (take the time you need) and hybrid working model (own your time)

• Enhanced parental leave including nursery support!

• Online therapy and wellbeing benefit

• External learning budget

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!