Supervisory Information Technology Specialist (Quality Lead)

Summary

The Supervisory Information Technology Specialist (Quality Lead) position in the Administrative Office of the U.S. Courts, Office of the Deputy Director, Case Management Modernization Program Office (CMM). CMM drives change management and adoption practices to achieve delivery of a modernized, efficient, and secure case management environment.

Duties

• The Administrative Office of the U.S. Courts, Office of the Deputy Director, Case Management Modernization Program Office (CMM) is seeking an experienced Supervisory Information Technology Specialist (Quality Lead) to join its team. This position reports to the CMM Chief Product Manager. The Supervisory Information Technology Specialist (Quality Lead) is in the build workstream solution layer and defines and enforces the program's test strategy, quality gates, and readiness evidence so delivery pods can ship usable, supportable increments with predictable quality. The incumbent standardizes cross-pod quality practices, validates that acceptance criteria are testable and met, and drives release readiness across environments and integrated capabilities. The incumbent must be familiar with performance, security, and contract testing patterns for enterprise APIs and distributed services; and possess proven stakeholder management skills across product, engineering, architecture, security, data, and operations to resolve quality risks quickly. The duties of the position include, but are not limited to: Driving the strategic product vision, roadmap, and prioritization to deliver business outcomes in alignment with program release plans. Designing and executing the end-to-end test strategy across units, including integration, regression, and user acceptance testing aligned to the build delivery cadence and release trains. Establishing and running quality gates and readiness evidence requirements for sprint and program increment completion, including defect thresholds and sign-off criteria. Partnering with product owners and delivery leads to ensure requirements are traceable end-to-end from requirement to epic to story to test coverage and completion evidence prior to acceptance. Driving integrated testing across pods by coordinating test planning, test data needs, environment readiness, and cross-pod dependency validation. Driving defect management standards and triage rhythms and ensuring issues are prioritized, routed, and resolved with clear accountability and cross-pod visibility. Leading release readiness validation, including performance, security, and contract/API testing expectations in coordination with PAX, security, and data counterparts. Providing quality risk reporting and escalation inputs into program governance and ensuring leaders have actionable quality signals and mitigation plans. Driving requirements-to-test traceability across pods, including coverage reporting and evidence linking for sprint, program increment, and release readiness. Driving the program test tooling strategy and administration, including test management, automated testing frameworks, reporting dashboards, and CI/CD quality gate integration. Running the quality chapter cadence (standards, templates, playbooks, and peer reviews), including test tooling workflows, quality gate configurations, and requirements-to-test traceability conventions and reporting. Deploying and enabling designated quality representatives across pods, coaching teams on test tooling adoption and automation practices, and verifying traceability evidence and adherence to agreed guardrails and gates.

Qualifications

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions. Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience must demonstrate experience in ALL areas defined below: Leading quality engineering or test strategy in a scaled, multi-team agile environment with program increment and sprint-based delivery. Experience in automated testing approaches, CI/CD quality integration, and test environment management. Driving cross-team quality governance, readiness gates, and release criteria in complex platforms and integration landscapes. Implementing test management and traceability practices in agile delivery using common application lifestyle management test tooling and producing coverage and readiness reporting. Highly Desired: Familiarity with performance, security, and contract testing patterns for enterprise APIs and distributed services. Proven stakeholder management skills across product, engineering, architecture, security, data, and operations to resolve quality risks quickly. 3+ years experience leading technical teams. Applicants with the following certifications are highly desirable: Certified Quality Engineer (ASQ CQE) Foundation and Advanced Test Manager Test Automation Engineer

Education

This position does not require education to qualify. However, a bachelor's degree (BA or BS) from a four-year college or university in computer science, software engineering, information system, or a related field is highly desired.

Requirements

CONDITIONS OF EMPLOYMENT All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification. All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check. New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit https://www.e-verify.gov/. All new AO employees are required to identify a financial institution for direct deposit of pay before appointment. You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment. If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

Evaluations

We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement. You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.

How to apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 08/05/2026 to receive consideration. To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement. To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. Click the following link to view and print the occupational questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/13020539

What to expect next

After a review of your complete application is made, you will be notified of your rating and referral to the hiring official if determined qualified. If further evaluation or interviews are required, you will be contacted.

Required documents

For this job announcement the following documents and/or information are required: Resume - Any written format you choose to describe your job-related qualifications. Citizenship - Include country of citizenship on resume. Notification of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your latest SF-50 to verify current or former Federal employment status. Veterans Preference documentation - Certificate of Release or Discharge from Active Duty (DD Form 214), if applicable Application for 10-Point Veteran Preference (SF-15) and an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compensation.

Other information

The AO is an Equal Opportunity Employer.