Coordinator IT Support - instashop

Company Description

instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.

With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.

Job Description

The Coordinator IT Support will be responsible for managing a detailed inventory of the Company’s hardware assets and keeping the inventory sheets updated. Furthermore, the Coordinator IT Support interacts with the various suppliers and vendors in order to coordinate and track the asset allocation and hardware assets to ensure compliance with vendor contracts.

• Plan and monitor the distribution of hardware assets
• Maintain records of hardware and licenses
• Configure, troubleshoot and maintain hardware and ensure IT processes are met before allocating to the vendors
• Utilize remote access tools to resolve issues
• Maintain a close relationship and coordinate with suppliers and Telecom providers for procurement of assets

Qualifications

• Adequate command of excel
• Strong organizational skills
• Strong written and verbal communication skills in English.
• Ability to work independently or in groups