Customer Support Admin - IT

The Aerospace Corporation Customer Support Admin - IT 4 Hours AgoSaved Hybrid San Jose, CA, USA Mid level Mid levelAerospace • Artificial Intelligence • Cloud • Machine Learning • Software • Cybersecurity • DefenseProvide Tier 1 end-user IT support across hardware, software, mobile devices, network connectivity, imaging and provisioning. Administer AD/Intune, troubleshoot Zscaler, Teams VoIP, printers, and use tools like Acronis, Ivanti and Netscout. Maintain asset management, security patching, knowledge base, and participate in Lean/Six Sigma and 6S activities to improve support processes and user satisfaction.Top Skills: AcronisActive DirectoryCanon PrintersHp PrintersIvanti EpmMicrosoft Company PortalMicrosoft Intune Admin CenterMicrosoft Office365Ms UsmtNetscout Network AnalyzerTeams VoipZscaler Client Connector