Technical Support Engineer II
Indexed description
Flywire Technical Support Engineer II YesterdaySaved Hybrid Boston, MA, USA 81K-101K Annually Mid level 81K-101K Annually Mid levelFintech • Payments • SoftwareProvide technical support for Flywire's SFS, eStore, and TPI products across US and Canada: manage tickets to SLA, research and troubleshoot web and command-line issues, escalate and collaborate with engineering, communicate with clients, and use AI tools to automate workflows and maintain the team's knowledge and AI repositories.Top Skills: ClaudeCommand-Line ToolsMySQLRegular Expressions (Regex)Saas Web Applications
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