Senior Manager, Customer Success (R5273)

Shield AI Senior Manager, Customer Success (R5273) 6 Hours AgoSaved In-Office Dallas, TX, USA 144K-216K Annually Senior level 144K-216K Annually Senior levelAerospace • Artificial Intelligence • Machine Learning • Robotics • SoftwareLead and scale the Aircraft Division Customer Success organization for V-BAT and X-BAT customers: build team and operating model, run the Critical Accounts Program, ensure mission readiness and product adoption, advocate for customers, coordinate cross-functional recovery, and provide executive reporting and metrics.Top Skills: ConfluenceGainsightJIRAPower BISalesforceTableau