Senior Data Operations Analyst

Job Description

Job Description

• Team's KPI monitoring (quality and on time delivery) and being up to date with all processes related to assigned area
• Contributing to the implementation of new standards and processes
• Good knowledge of product portfolio in scope of at least one market/project
• Daily work in a virtual and multicultural environment through cooperation with stakeholders and colleagues to deliver against the set objectives
• Understanding of the End-to-End Reference data process, ability to identify real root of the queries.
• Good knowledge about specific FMCG categories, fully independent in resolving queries
• Identify gaps and areas for improvement in the process
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Providing assistance to Data Processing Specialists as a first point of contact
• Providing training for the new joiners and other team members if needed
• Meet quality and delivery targets (KPI)
• Being responsible in keeping the operational documentation updated.

Qualifications

• At least 2 years’ experience in DOA (related to the Reference data)
• Well-developed analytical skills and very good attention to details
• Very Good communication skills including English language (verbal and written)
• Client communication skills
• Proactive attitude in recommending suitable solutions
• Able to drive initiatives forward and deliver business results in a client focused manner
• Ability to work effectively in a team to achieve goals together
• Problem solving skills
• Time management skills
• Good understanding of end-of-the-end production process/stream knowledge
• Very good understanding of the local market
• Computer literate (Word, excel, PowerPoint).

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion