I.T. Business Intelligence Administrator

How You Can Help Us Make a Difference

Make data meaningful. Help transform information into insights that drive better decisions. Join our team and support the development, maintenance, and enhancement of the County's Business Intelligence (BI) environment. In this role, you'll collaborate with analysts, administrators, and business partners to create impactful dashboards, improve data quality, and help deliver reporting solutions that support County operations

Key Responsibilities

• Support the development and maintenance of interactive dashboards and business intelligence solutions.
• Collaborate with Business Intelligence and IT teams to identify reliable data sources and ensure consistent reporting standards.
• Assist employees in creating meaningful dashboards that communicate data effectively and answer key business questions.
• Provide training and guidance to help users understand, interpret, and utilize business intelligence tools.
• Monitor data quality by identifying unusual trends and reporting data inconsistencies.
• Assist with maintaining the Business Intelligence environment, including data integrations and automated jobs.
• Troubleshoot reporting and data integration issues while providing outstanding customer service and technical support.
• Deliver responsive assistance and problem resolution through a variety of communication channels.

Your Purpose & Day-To-Day Journey

Education And Experience

An equivalent combination of relevant training, education, and experience:

• Associate’s Degree
• Preferred:
• Computer Sciences
• Information Technology
• Business Administration
• Two (2) years of experience in Information Technology
  

Special Qualifications: N/A

Education & Credentials That Power This Role

• Knowledge of MS SQL.
• Familiarity with BI tools (e.g., PowerBI, Power Pivot).
• Knowledge of data-modeling, data warehousing concepts and methodologies.
• Knowledge of SQL Server Reporting Services (SSRS).
• Knowledge of SQL Server Integration Services (SSIS).
• Intermediate or advanced knowledge of T-SQL, SSRS, SSIS, and Microsoft Excel.
• Intermediate or advanced knowledge Power BI.
• Performance tuning and query optimization knowledge.
• Intermediate or Advanced knowledge of relational database management systems (RDBMS).
• Ability to establish and maintain effective working relationships with managers, service providers, other employees, and the general public.
• Ability to adapt to new ideas and approaches.
• Strong verbal and written communication skills.
• Strong analytical and organizational skills.
• Excellent focus and attention to details.
• Ability to work collaboratively and independently.
• Ability to excel in time management and prioritization skills.

Extra Details You Should Know

PHYSICAL DEMANDS

Walking, sitting, stooping, hearing, kneeling, seeing up close, talking, standing, finger movement, repetitive motions, and frequent sustained positions.

WORK ENVIRONMENT

Work is performed in a relatively safe, and secure work environment.

RISK/SAFETY CONDITIONS

The position requires no exposure or risk related to physical and/or mental health and safety.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Charlotte County is an Affirmative Action/ADA/Veterans’ Preference and Equal Opportunity Employer. Women, Minorities, and Persons with Disabilities are Encouraged to Apply.

Emergency Response/Recovery Activities

All County employees are required to work before, during, or after an emergency as needed. This may include temporarily being assigned to work and performing duties outside of the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

Charlotte County is an Affirmative Action, ADA and Equal Opportunity Employer. Women, minorities, and persons with disabilities are encouraged to apply. As a veterans' preference employer, certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans’ preference, receive preference and priority in employment and are encouraged to apply. In addition, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements.

All positions with Charlotte County may be subject to drug testing in accordance with the Drug-Free Workplace Program and/or County policy.

Charlotte County Board of County Commissioners offers a comprehensive benefits package to regular full-time employees.

Charlotte County Benefits & Total Rewards