Data & AI Manager

by Zilwa Attitude Hotel in

Hospitality, Tourism, Food & Beverage

1773 (views)

North Full Time

Job insights

• Date posted

01/06/2026

• Closing date

01/07/2026

• Hiring location

North

• Experience Level

Middle

• Experience

3 - 5 Years

Remote work option

Yes

• Expatriate Eligibility

Yes

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Key responsibilities

About The Role

Zilwa Resort Ltd is looking for a passionate Data & AI Manager – Hotel Cluster who can harness the latest technologies to create a state-of-the-art Data & AI Department for Zilwa Attitude and Paradise Cove Boutique Hotel.

Key Responsibilities

• Data, Analytics & AI Delivery

Oversee BI, analytics, data engineering, and AI/Machine Learning initiatives from ideation to production.

• Develop BI Solutions

Design and deliver dashboards, reports, and visualisations that support strategic and operational decision-making

• Data Integration & Automation

Integrate data from multiple sources and automate workflows to improve efficiency and data accuracy

• Performance Optimisation

Monitor, troubleshoot, and optimise BI systems to ensure fast and reliable data processing

• Stakeholder Collaboration

Engage with internal stakeholders to gather requirements and deliver tailored BI solutions aligned with business objectives

• Analytics Support

Provide data and technical expertise to support analytics and data science initiatives

• Data Quality & Governance

Ensure data integrity, security, and compliance with governance standards

• Continuous Improvement

Stay current on BI tools, technologies, and industry best practices to enhance solutions

• Documentation & Knowledge Sharing

Maintain clear documentation of BI systems and processes, supporting team collaboration and knowledge transfer

About You – Qualifications & Skills

• A degree in Computer Science, Information Systems, or a related field, with at least 2 to 3 years’ relevant experience
• Strong analytical mindset with the ability to interpret complex datasets, identify trends, and deliver actionable insights
• Proven experience with Power BI (or similar BI tools), including building interactive dashboards and reports
• Ability to translate business needs into effective data analysis solutions
• Solid knowledge of SQL, relational databases, data warehousing (star/snowflake schemas), and ETL processes
• Strong Power BI (DAX, Power Query/M, data modeling, RLS, gateways, workspaces)
• SQL proficiency (T-SQL or similar); ETL experience
• Familiarity with data governance frameworks, including data security, privacy, and risk management principles
• A proactive approach to continuous learning, keeping up to date with BI trends and best practices

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Hard skills

Data analysis and reporting

Soft skills

Analytical thinking

Good to know

Goals & Performance Metrics

You will undergo a probationary period of SIX (6) MONTHS as from the date of commencement of employment. After having successfully completed the probationary period you will be confirmed in your post.

N+1 Management Style:

There is a consultative management style. Managers ask for the opinions and thoughts of their team, consulting the viewpoints of every member of their team.

Career Progression Opportunities

As part of our performance culture, your work objectives will be defined and regularly assessed by your immediate superior to ensure individual professional progress and growth. You will be informed of the Key Performance Indicators (KPIs) which will be applied in assessing further your performance.

In line with the policies of the Company, you will be expected to apply rigorously at all times the Standard Operation Procedures (SOPs) and work processes established by Management for the successful running of the business.

Benefits & Culture

Working at Attitude means being part of a welcoming and inclusive workspace. We take care of our guests – but first, we take care of our staff, our Family Members. Attitude staff enjoy a profit-sharing scheme, pension, medical insurance, discounts in our hotels, meals at work and a good work-life balance!

Other perks of working for Attitude Hotels include fun activity days, long-service awards, recognition awards and our Attitude Family Member Children Education Fund, which presents one scholarship a year to a Family Member’s child.

Candidate Selection Criteria

• Appear confident, well groomed and dressed in a smart casual manner
• Personality: warm, welcoming and pleasant
• Act with integrity
• Communicate effectively
• Fair and firm management abilities with high influencing skills
• Strong Administration skills
• Creative and Innovative
• Hands-on approach to all operational aspects
• Excellent Communication Skills
• Initiative
• Self-motivated
• Coaching Skills

Work Condition

Working Monday to Friday 8h00-16h00 and Saturday 08h00 to 12h00. However, depending on the exigencies of our operations, we expect the candidate to be flexible.

Message from your future manager N+1:

We Believe in equal opportunities

We celebrate diversity and champion equality and inclusion, encouraging people from all ethnicities, genders, sexual orientations and ages to apply. This unity is key to our work culture. We want to set every Family Member up for success, so if you need anything to perform to your best or make work arrangements more comfortable, we will do our best to accommodate you.