Senior Service Management Engineer
Indexed description
Mastercard Senior Service Management Engineer Reposted 17 Hours AgoSaved Hybrid O'Fallon, MO, USA 96K-163K Annually Mid level 96K-163K Annually Mid levelBlockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum ComputingSupport production readiness by creating and maintaining service management strategies, SLOs, and automation for application and infrastructure products. Improve ITSM practices (incident, change, problem, service request), manage ITAM/knowledge via ticketing systems, partner with cross-functional teams, drive reliability and compliance, and enable proactive engagement across the development lifecycle.Top Skills: DynatraceItamItilItsmSplunkTicketing System
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