Performance Lead, Customer Experience
Indexed description
Bestow Performance Lead, Customer Experience Reposted 2 Days AgoSaved Remote or Hybrid Dallas, TX, USA 60K-70K Annually Senior level 60K-70K Annually Senior levelBig Data • Fintech • Information Technology • Insurance • SoftwareLead and mentor a team of Customer Care Advisors to resolve complex customer and agent issues, manage escalations, conduct QA, analyze performance, implement process improvements, run projects, and represent the team in cross-functional meetings to drive overall CX performance and efficiency.Top Skills: Crm Systems
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