Waystar
Builtin · Indexed 2026-07-28
Customer Success Advocate -Claims Management
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Indexed description
Waystar Customer Success Advocate -Claims Management YesterdaySaved In-Office Louisville, KY, USA Mid level Mid levelHealthtech • Payments • SoftwareProvide technical customer support via phone, email, and ticketing systems. Diagnose software, data, and integration issues, escalate defects, document interactions in CRM, create knowledge base content, train clients, participate in product testing, and identify trends to improve product quality and customer satisfaction.Top Skills: CRMSalesforce Service CloudSQLZendesk
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