Director, CX Business Systems

Braze Director, CX Business Systems Reposted An Hour AgoSaved Easy Apply Hybrid Chicago, IL, USA Easy Apply 184K-275K Annually Expert/Leader 184K-275K Annually Expert/LeaderMarketing Tech • Mobile • SoftwareLead and grow a BSA and TPM team to define and execute CX systems strategy and roadmap across Post Sales functions. Own vendor selection, implementations, AI adoption, data integrations, governance, budgeting, and stakeholder alignment to drive operational excellence and scalable CX technology.Top Skills: Api ManagementBrazeaiBusiness IntelligenceCertiniaCustomer Experience CloudData WarehousingGainsightReporting ToolsRocketlaneSalesforceSearchunifyService CloudSupportlogic