Infrastructure Reliability Specialist

Georgia-Pacific is seeking an Infrastructure Reliability Specialist to support infrastructure reliability testing across 34 continuous mills and 8 discrete businesses, as well as application recovery testing in the Green Bay data center. This role is in the Green Bay, WI office and will partner closely with architecture, delivery, infrastructure support, and site teams to improve reliability across critical manufacturing environments. An ideal candidate will have at least 5 years’ experience in infrastructure specifically within manufacturing environments.

Our Team

The Service Delivery Operations team supports the reliability and recoverability of infrastructure used across Georgia-Pacific manufacturing and business operations. The team works with site leaders, manufacturing resources, architects, delivery teams, and Koch and GP infrastructure support teams to plan, execute, document, and improve infrastructure testing and recovery practices.

What You Will Do

• Lead onsite infrastructure testing for site components such as VM server farms, SAN storage arrays, firewalls, wireless controllers, SD/WAN internet, core network switches, routers, and related infrastructure
• Partner with architects, delivery teams, Koch and GP infrastructure support teams, and site stakeholders to plan testing exercises, review infrastructure standards, execute onsite tests, audit results, and support remediation of unresolved issues
• Manage change control activities associated with testing exercises and coordinate with project management and delivery teams to support execution in live manufacturing environments
• Collect, review, and maintain documentation of site configurations, testing outcomes, lessons learned, issues, escalations, and follow-up actions to improve reliability and repeatability for future sites
• Represent GP strategies and operational support priorities with service providers and site teams while communicating with manufacturing leaders, site leaders, and local resources
• Learn and support backup and recovery testing processes, with the expectation of eventually leading recovery testing events

• Extensive experience supporting infrastructure in enterprise or industrial environments
• Field experience with infrastructure components such as VM server farms, SAN storage arrays, firewalls, wireless controllers, network switches, routers, LAN/WAN environments, or related technologies
• Experience coordinating technical work across multiple stakeholders, including site teams, infrastructure teams, delivery teams, project management resources, or service providers
• Experience managing testing activities, change control processes, issue tracking, escalations, documentation, or follow-up actions related to infrastructure work
• Willing and able to travel domestically approximately 25-30%
• Must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship

• 7+ years’ experience supporting Infrastructure at manufacturing sites
• Experience with operational technology (OT) technologies and infrastructure
• Experience supporting backup and recovery strategies in LAN/WAN environments

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).