IT Analyst II

This job was posted by https://joblink.maine.gov : For more information,

please see: https://joblink.maine.gov/jobs/1363021

Be a part of the team that is transforming the power industry of

northern and eastern Maine.

Versant Power is building on our 100-year history of delivering

efficient, safe and reliable electricity service to customers in

northern and eastern Maine. We never lose sight of safety, quality,

integrity and innovation.

We are committed to our dedicated people, who inspire us every day to

deliver something more powerful than power alone.

Position Overview

The IT Analyst II is an intermediate technical position responsible for

support, maintenance, design and development for assigned Versant Power

Information Systems.

Essential Functions

• Supports the design, development and testing of new applications,

application changes, and upgrades associated with the specified

applications and related integration tools.

• Provides technical support, maintenance, development, programming

and troubleshooting for Customer Information System (CIS) and the

integration with other systems.

• Expertise and experience in the following: SQL
• Provide assistance to internal customers by providing reports,

queries, data analyses, problem analysis and problem resolution.

• Supports synchronization of data between GIS/CIS/AMI/MDM.
• Develops and maintains necessary working relationships with external

service providers, vendors and other support personnel to resolve

issues and ensure efficient operations.

• Provides documentation/project tracking and management reporting to

support the department\'s work plan.

• Provides technical information for Disaster Recovery planning and

participates in annual Technical Asset Review updates to help ensure

asset life cycle management.

• Complies with internal audit requirements, test policies and change

control processes.

• Actively participates in CIS Team meetings and contributes to the

decision-making processes.

• Participates in after-hours call out for application support.
• Performs other duties and responsibilities as assigned by supervisor

or management.

Additional Responsibilities

• Performs other related duties as assigned, including designated

duties associated with System Restoration, (SEOP) System Emergency

Operations Plan.