Nipa Digital Marketing Agency
Linkedin · Posted yesterday
Site Reliability Engineer (SRE)
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Indexed description
Responsibilities
- Collaborate with Product Owner and Tech Lead for planning technical activities.
- Collaborate with Development and Operations teams to improve CI/CD standards.
- Partner with development teams to ensure applications are designed with scale, resilience, and performance in mind.
- Participate in system design consulting, platform management production system through application reviews, testing, capacity planning, and performance tuning.
- Continuously seek out innovative ways to speed up and automate all aspects of testing, building, and releasing software project versions and updates through our infrastructure.
- Perform root cause analysis of production errors and resolve technical issues.
- Support team members throughout the cloud operations team.
- Act as a prime escalation point and Tier 2 cloud infrastructure engineer ticket (Freshdesk, Clickup).
- Propose automation ideas and solutions to reduce workload.
- Control internal portal change.
- Maintenance of SLA uptime.
- Study and take tests to acquire relevant certifications for SRE/DevOps.
- Other ad-hoc tasks as assigned by Manager.
- Bachelor’s degree in Computer Science, Computer Engineering or related technical major, or commensurate experience.
- 1-5 years in system engineer, systems development, SRE (Site Reliability Engineering), or Resilience Engineering.
- 1-5 years of server systems debug experience; debugging and root causing complex application platforms.
- Exposure to cloud or virtualization, Docker, Kubernetes (about AWS, Azure, Google Cloud, OpenStack, OpenShift, VMware vSphere) is plus.
- Experience with API, OS, Networking troubleshooting (API Request, CPU/Mem profiling, TCP/IP, DNS, routing, switching, firewalls, LAN/WAN or related).
- Interests in contributing towards increasing durability, security, availability and scalability of systems through exploration, diagnosis and remediation.
- Systematic thinking - ability to diagnose interactions between discrete components of system and drive product improvements.
- Familiarity with Linux (Ubuntu, Debian CentOS, RedHat) and Linux namespaces.
- Scripting in Ansible, Shell, Python3, Terraform, Jenkin to automate and operate system.
- Ability to handle and resolve critical customer issues/escalations, including on-call job rotations.
- Hands-on, self-starter and problem-solving attitude.
- Individual thinker and good team player.
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