Application Support Engineer

We are seeking a skilled Application Support Engineer with expertise in Linux, command-line scripting, integration, and relational databases to support critical software applications. The successful candidate will focus on troubleshooting, automation, and process enhancement, contributing to the enterprise.

Job Responsibilities:

• Provide technical support for the full software lifecycle, including production support and upgrades for software applications.
• Troubleshoot and collaborate with cross-functional teams to test internal and external software updates.
• Implement automation solutions to improve processes, boost productivity, and reduce costs.
• Develop and maintain documentation on support tasks, procedures, and system configurations.
• Maintain technical proficiency and contribute to knowledge sharing within the team.
• Work closely with internal customers to integrate their needs and foster innovation through automation.

Skills & Experience:

• Strong experience with Linux systems and command-line scripting (e.g., Bash, Python, PowerShell).
• Expertise in integrating, maintaining, and supporting enterprise-grade software and APIs.
• Proficiency in relational databases (e.g., SQL Server, Oracle, Sybase) and SQL scripting.
• Experience with CI/CD tools (e.g., GitHub Enterprise, Azure DevOps) and SDLC methodologies.
• Strong troubleshooting, problem-solving, and communication skills.
• Ability to work both independently and in a collaborative team environment.
• BS/BA in Computer Science, Engineering, or related field is a nice to have, but relevant experience will suffice