Automation Specialist

At Asiacruit, we connect top talent with forward-thinking organizations across industries. Our mission is to help businesses grow through smart, strategic, and people-focused solutions. If you enjoy improving operational efficiency, building reliable automation, and collaborating across technical and non-technical teams, we’d love to have you on our team.

About The Role

We’re looking for an Automation Specialist who will play a pivotal role in optimizing our IT support workflows, enhancing operational efficiency, and building automation solutions that help our teams focus on what matters most—delivering exceptional service.

What You'll Be Doing

• Analyse current IT support processes and identify opportunities for automation
• Design, develop and implement custom automation scripts and workflows to improve efficiency and reduce manual effort
• Integrate automation tools and technologies with existing IT systems and infrastructure
• Provide training and support to IT support teams on the use of automation tools and processes
• Continuously monitor and optimise automated processes to ensure maximum productivity and reliability
• Collaborate with cross-functional teams to align automation initiatives with overall business objectives

• Minimum 3 years of experience as an Automation Specialist or similar role in the IT support/help desk domain
• Proficient in scripting languages such as Python, PowerShell or Bash
• Hands-on experience with automation tools and platforms like Ansible, Puppet, or AWS Lambda
• Strong problem-solving and analytical skills with the ability to identify process inefficiencies
• Excellent communication skills to liaise with both technical and non-technical stakeholders
• Adaptable and able to work in a fast-paced, dynamic environment

• Collaborative, growth-focused work environment.
• Opportunities for professional development and cross-functional experience.
• Competitive compensation and benefits.