Sales Enablement Specialist Taiwan, Uber Delivery

About the Team

The Global Commercial Training and Development team is responsible for enabling the Uber Delivery business in building a world-class B2B Commercial organization. Our team owns and delivers training and enablement programs that drive sales productivity and allow our customer-facing teams to grow in their role.

About the Role

As a member of the Uber Delivery Commercial Training and Enablement team, you will be responsible for implementing commercial training & enablement programs for our OFD (Online Food Delivery) commercial team members. You will help design, develop, and deliver training programs, as well as support creation and implementation of revenue enablement programs that ensure we are maximizing commercial productivity.

You will report directly to the Head of SalesEnablement - APAC, and will partner very closely with the global, regional and country-level Commercial Leadership team.

Your Impact in Role:

• Manage the implementation of key training enablement programs for sales and account management teams supporting our team in Japan and across the region. This includes new hire onboarding, product and systems training, sales skill development, partner management, and general go-to-market support.
• With the support of the APAC Enablement Manager, you will work directly with key stakeholders across sales, commercial operations, HR, product, and other teams to complete regular Training Needs Analysis in order to align on priorities and learning needs.
• You will be responsible for helping design and deliver training and documentation that support the development and maintenance of the sales productivity tools. This will involve scheduling and hosting trainings, in collaboration with the central team, to deploy new software, tools, products, and other resources
• Create and maintain learning content both independently and in partnership with the central instructional design team, including translation / localisation / validation of learning content.
• Collaborate closely with, and act as a liaison between, Sales, Marketing, Product, and Commercial Operations teams to ensure sales teams have relevant and accurate information to do their jobs.
• Always be learner-first, ensuring that your programs not only drive expected performance, but are also a good use of time and Uber resources, ensuring that your learners are receiving the knowledge and tools they need to perform optimally.
• Field ad hoc content and support requests from the Commercial and Commercial Operations teams and prioritize activities based on these requests
• Establish a broad network across the organization that allows you to easily identify internal best practice and rapidly scale & deploy these.

• 2-5 years professional experience in marketing, sales, account management, sales development or other relevant sales experience.
• 2-5 years professional experience in sales training and/or learning & development.
• Clear communication skills. You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key take-aways, and disseminate actionable insights (Must in Mandarin / must in English)
• Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength.
• Experience coaching and developing others is preferred
• Experience in building training content for both F2F sessions and eLearning is preferred
• Highly curious and a quick learner who thrives in a dynamic and fast-paced globally collaborative environment
• You must thrive in a fast-paced environment and have the ability to switch from high-level program strategy to rolling up your sleeves through to implementation.
• Ability to create and deploy learning and enablement tools in a variety of formats. Experience with content creation tools, learning management, and sales enablement tools is a plus.
• Experience with Salesforce, Google Suite, conversation insights and revenue enablement tools, a plus;
• Experience building end to end enablement tools and processes based on insights and data

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.