Spectrum
Builtin · Indexed 2026-07-25
Community Solutions Central Operations Specialist I
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Spectrum Community Solutions Central Operations Specialist I 2 Hours AgoSaved In-Office Morrisville, NC, USA Junior JuniorInformation Technology • Internet of Things • Mobile • On-Demand • SoftwareMonitor Managed Wi-Fi networks, detect outages using alarms and telemetry, create and prioritize trouble tickets, troubleshoot remotely with customers and care teams, dispatch and coordinate field technicians, escalate complex incidents to senior specialists, and document network trends and reports.Top Skills: Desktop HardwareDocsisHfcManaged Wi-FiNetwork Monitoring ToolsNetwork TopologyTelemetry
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