Senior Customer Success Manager

Nexthink Senior Customer Success Manager 16 Hours AgoSaved Remote or Hybrid Chicago, IL, USA 135K-225K Annually Senior level 135K-225K Annually Senior levelArtificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • SoftwareManage a portfolio of up to 20 enterprise customers to drive adoption, value realization, renewals, and expansion using Nexthink's DEX methodology. Serve as trusted advisor, run workshops and executive business reviews, track value and customer health, escalate risks, collaborate with sales, services, support and product teams, and maintain accurate CRM records. Frequent travel to customer sites and focus on long-term partnerships and outcomes.Top Skills: CRMDexopsEnd User ComputeItilItsmNexthinkSaaS