Operations and Strategy Lead

About the Role

We're looking for a Portfolio Lead to bridge the gap between our Premium and Low-Cost products. Your mission will be to define a clear strategy for each segment while managing how they work together to ensure they complement one another.

Success in this role means bringing product owners together to turn a complex regional plan into a seamless reality. This is a key position that will have a big impact on business and change the way people move in our countries. We have a lot of momentum right now and even more exciting projects on the horizon!

What the Candidate Will Do

• Strategic Ownership: Work with executive leadership to set strategy and lead important, often sophisticated, areas of strategy. Keep the team motivated by explaining big-picture context for these strategic efforts, communicate top-down vision, and translate broader company strategy into goals specific to the team
• Business Sense: Lead business performance, owning operational and financial data and driving analysis to make critical business decisions. Understand interdependencies across functions, and incorporate the short and long-term trade-offs into business decisions
• Problem Solving: Seek issues that involve people, things, and processes by using logic, common sense, and data, and lead different teams in the search for solutions to these issues. Identify the root cause of a problem, as opposed to focusing on the symptoms
• Process Optimization: Help your team identify core analyses and processes, optimize them, and lead implementation across Colombia, Peru & Ecuador, regularly reviewing performance.
• Product Improvement: Demonstrating team's insights, develop, propose, and stand up for the features or improvements that could improve the experience on and efficiency of our marketplace. Partner closely with Product collaborators to ensure their success in [the region
• Stakeholder Management: Serve as a thought partner and lead cross-functional initiatives by building close relationships with global and local partners across operations, marketing, customer support, product, policy, and legal. Promote and ensure the team's voice is heard. Optimally find, suggest, and secure resources within and across functions

• Education: We encourage people from all backgrounds to apply
• Years of Experience/Industries: 7+ years of professional experience
• Data-Driven Mentality: Guide teams through strategic decision making based on data analysis and interpretation Experience getting in the weeds of data, balanced with the ability to see the big picture
• Communication: Spanish and English proficiency. Validated experience interpreting and communicating data to various audiences in an engaging and comprehensive, yet succinct manner. Ensure right messages, presentations, and forums to gain and cascade strategy and plans. This will include monthly business reviews, board presentations, and strategy documents
• Teamwork: Promote a team environment where individuals can communicate and contribute freely and express themselves. Maintain healthy working relationships, even in disagreement
• Executional Excellence: Strongly lead and prioritize sophisticated operations that require the support of peers and other teams and deliver results in a constantly evolving and ambiguous environment, while maintaining high-quality work standards.
• Planning & Organization: Efficiently lead and implement visible, high-risk, broad-scale initiatives and delegate tasks and responsibilities across team members.

• Strategic thinking
• Business acumen

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.