Manager, IT Operations

Sprout Social Manager, IT Operations YesterdaySaved Easy Apply Hybrid Chicago, IL, USA Easy Apply 122K-201K Annually Senior level 122K-201K Annually Senior levelMarketing Tech • Social Media • Software • Analytics • Business IntelligenceLead and develop the IT Service Desk team while owning global IT operations across multiple offices. Maintain hands-on technical work—automation, integrations, identity, device management, and support workflows—drive AI-enabled improvements, manage projects and budgets, ensure documentation hygiene, and serve as senior escalation for complex IT issues.Top Skills: Ai ToolsAtlassianBashDhcpDnsEndpoint SecurityGoogle WorkspaceIntuneItamItsmJAMFJira Service ManagementLlmsMdmOktaPowershellPythonVpn