Bilingual Assistant Property Manager

Requirements:

• Located in Latin America
• 1–3 years of property management experience (self-storage experience strongly preferred)
• Bilingual in Spanish and English (professional written and verbal communication required)
• Strong customer service skills with the ability to handle high-volume tenant and prospect communication
• Experience with property management software (Buildium, Cubby preferred) and tools like Asana, ChatGPT, Claude, and Google Workspace
• Proven ability to manage multiple properties and a high volume of daily tasks independently
• Highly organized, detail-oriented, and responsive in a fast-paced remote environment
• Reliable high-speed internet and a professional remote work setup

Projects

We are a boutique real estate investment firm based in Austin, TX, focused on acquiring, renovating, and operating value-add assets across single-family, multifamily, commercial, and self-storage properties throughout Central Texas. We are seeking a highly organized and proactive Property Management Virtual Assistant to support day-to-day operations across our portfolio. This role is hands-on and operational, involving leasing, tenant communication, vendor coordination, and administrative support across multiple properties. We operate in a fast-paced, entrepreneurial environment and are looking for someone who can manage a high volume of responsibilities while maintaining strong attention to detail and professionalism.

What You’ll Do:

• Manage all tenant and prospect communications via phone, email, and text across a portfolio of 10+ self-storage, commercial, and residential properties
• Handle leasing, move-ins/move-outs, sales inquiries, and lease-related questions
• Coordinate vendors for maintenance, landscaping, and junk removal
• Support weekly property walk processes, including coordinating walk lists, photos, and reports
• Manage rent collections, delinquency follow-ups, lien processes, and storage auctions
• Assist with vendor invoicing, audits, rate increases, and general financial and operational reporting
• Perform daily pricing reviews and support ongoing revenue optimization across properties
• Create and update marketing materials
• Support property listings, promotions, Google My Business, and Facebook presence
• Assist with new facility stabilization and ongoing operational improvement

Compensation:

$8/hour USD (LATAM-aligned compensation) + performance bonuses + increased compensation opportunityWe are hiring now and reviewing applications on a rolling basis.We are an equal opportunity contractor and value candidates who bring strong organizational skills, reliability, and a genuine interest in real estate operations.Selected candidates must complete satisfactory criminal and credit background checks.

Preferred Qualifications

These skills are not required but will make a candidate stand out:

• Previous experience in self-storage operations.
• Experience with commercial, multifamily, or residential property management.
• Familiarity with storage lien processes and auction administration.
• Experience with Buildium, Cubby, SiteLink, Storage Commander, or similar platforms.
• Knowledge of revenue management, occupancy reporting, and pricing optimization.
• Experience managing Google Business Profiles, Facebook business pages, and online listings.
• Basic bookkeeping, invoice review, or accounts receivable experience.
• Experience coordinating contractors, maintenance vendors, and property improvement projects.
• Exposure to real estate investment, acquisitions, or asset management.
• Proficiency with AI productivity tools and workflow automation.
• Experience creating marketing materials using Canva or similar design tools.
• Ability to analyze operational reports and identify opportunities for process improvement.