Ashley Digital
Builtin · Indexed 2026-07-25
CX Knowledge Base & Conversational AI Manager
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Indexed description
Ashley Digital CX Knowledge Base & Conversational AI Manager YesterdaySaved Remote USA 90K-110K Annually Senior level 90K-110K Annually Senior leveleCommerce • RetailLead end-to-end performance of customer-facing conversational AI and knowledge base. Design, test, and optimize AI conversations, define intents and success metrics, analyze KPIs, maintain enterprise knowledge, run continuous improvement using analytics and experimentation, and partner cross-functionally to improve CX and business outcomes.Top Skills: IntercomIntercom FinLarge Language ModelsLlm PromptingLookerNotionPrompt EngineeringSigmaTableau
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