Support Engineer I
Indexed description
Cleo Support Engineer I YesterdaySaved Remote or Hybrid United States 65K-75K Annually Junior 65K-75K Annually JuniorCloud • eCommerce • Information Technology • Professional Services • SoftwareServe as first contact for customers via phone, email, chat; troubleshoot and resolve software installation, configuration, integrations, licensing, and connectivity issues; manage cases to SLA, document solutions, escalate complex issues, contribute to knowledge base, and leverage AI tools to accelerate and automate support tasks.Top Skills: AWSChatgptDnsEdiFirewallsFtpGeminiGCPHTTPHttpsIntegration PlatformsLinuxMftAzureMicrosoft CopilotSalesforceScriptingServicenowSftpSmtpSQLSshTcp/IpWindowsZendesk
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