Pre-Litigation Case Manager

Wanta Thome is a plaintiff-side employment litigation firm with offices in Minneapolis and Chicago. We represent employees on contingency in discrimination, retaliation, wage, and whistleblower matters across Minnesota and Illinois. Our mission is a more just workplace and society through employee advocacy. We are a results-driven team of about 25 people, and we measure what matters: every role at the firm has a scorecard, clear ownership, and a direct line to client outcomes.

The Role

The Pre-Litigation Case Manager owns the client experience and case progress from signed retainer to filing or pre-suit resolution. You are the client's primary point of contact during the pre-litigation phase and the engine that keeps cases moving: gathering evidence, building the factual record, supporting demand preparation, and making sure nothing sits idle. You will work directly with attorneys and report on a weekly scorecard.

This role suits someone who is systematic, thorough, and energized by measurable progress. Our clients come to us at difficult moments in their working lives; you will be the person who makes them feel heard, informed, and represented.

What You Will Do

• Serve as primary client contact for an active pre-litigation caseload; keep clients informed on status, next steps, and timelines.
• Collect, organize, and index client documents, personnel records, and evidence; identify gaps and follow up until complete.
• Prepare case summaries, chronologies, damages information, and written demand documents to support attorney evaluation and demand letters.
• Maintain accurate case records and pipeline stages in our CRM (HubSpot); flag stalled matters and aging follow-ups.
• Track statutes of limitation and internal deadlines; escalate risk early.
• Coordinate with intake and litigation teams on case handoffs in both directions.

What We Are Looking For

• 3+ years in a legal support, case management, paralegal, or client service role; plaintiff-side or employment law experience preferred.
• Excellent written and verbal English communication, including with clients under stress.
• Strong follow-through: you close loops, document as you go, and never let a deadline surprise you.
• Comfort with technology and data; experience with a CRM or case management system is a plus.
• Empathy for working people and a commitment to employee advocacy.

Compensation

• $6.00–$11.00 USD/hour

Our Hiring Process

1. Application review
2. Prevue Assessment
3. Screening call
4. Video Interview
5. Offer

Wanta Thome is an equal opportunity employer. We evaluate all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

You must apply at https://ats.rippling.com/wanta-thome/jobs/da4c4561-283e-4c8d-ba64-57e70783b24c

Originally posted on Himalayas