Back to search
David Kennedy Recruitment Himalayas · Posted yesterday

Customer Service Representative (Danish)

Contractor Remote

Customer Service Danish Language Customer Support Entry Level Customer Service BPO Customer Service
Continue to application Add your email once, then Caio opens the original posting.

Indexed description

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Danish speaking Customer Service Representative to join their team in Braga.

Position: Customer Service Representative

Location: Braga, Portugal

Work model: Remote

Employment type: fixed term (6 months) with possibility of extension / permanent contract

DUTIES AND RESPONSIBILITIES:

  • Handle inquiries and requests across various communication channels, ensuring accurate and timely updates in internal systems

  • Foster positive relationships by delivering prompt and courteous support

  • Support customer satisfaction and long-term engagement by ensuring effective resolution of issues

  • Maintain a professional and empathetic approach in all customer interactions

  • Work collaboratively with colleagues and leadership to achieve team objectives

  • Share insights on recurring challenges and suggest opportunities for process or service improvements.

REQUIREMENTS:

  • Native / fluent in Danish both verbal and written. Fluent in English (minimum B2 level)

  • Previous experience in customer service would be advantagous

  • Strong verbal and written communication skills across various platforms (phone, email, chat, social media)

  • Basic understanding of customer service principles and the ability to follow standard procedures

  • Ability to handle technical inquiries and troubleshoot common issues with guidance

  • Ability to quickly learn new softwares and technologies

  • Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment

  • Organized, detail-oriented, and able to manage multiple tasks simultaneously

  • Willingness to learn and adapt in a fast-paced or evolving support environment.

OFFER:

  • Opportunity to work with a leading global travel & tourism brand

  • Competitive salary with performance-based incentives

  • Professional growth opportunities within the BPO industry

  • Collaborative and supportive work environment

  • Access to exclusive travel perks and discounts

  • And many more!

Originally posted on Himalayas

Free. 20 seconds. No password. See every match in this search.

Create a free Caio profile to unlock more results and save your role and location preferences.

Unlock free search
Want help applying to roles like this? Search Caio for free. If repetitive applications get heavy, Managed Job Search adds supervised execution for $99/month.
View Managed Job Search