Customer Onboarding Specialist (Expert Tier)

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Customer Onboarding Specialist (Expert Tier)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.And we’re looking for a Customer Onboarding Specialist (Expert Tier) to start immediately

Schedule

Full-Time: Monday to FridayHours: 9:00 AM – 5:00 PM EST

Key Responsibilities

Handle new customer onboarding by following established SOPsProvide GoHighLevel technical support, including:Integrating Zoom accountsAssisting with phone verification issuesSupport Facebook Ads–related inquiries, including:Setting up Facebook Business ManagerCreating and managing ad accountsAnswering basic ad system questionsCommunicate with clients and internal teams via Discord

Tools & Platforms

GoHighLevelMeta (Facebook) AdsDiscord

Required Skills & Experience

Expert-level experience with GoHighLevelStrong working knowledge of Meta Ads, Facebook Business Manager, and ad accountsPrevious experience in customer onboarding or customer supportExcellent spoken and written English (very good accent required)Detail-oriented, reliable, and professionalComfortable working with offshore teams

Technical Requirements:

• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits:

• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay

PAY: PHP76,000.00

Originally posted on Himalayas