French Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation
Indexed description
Responsibilities
- Provide high-quality customer service to French-speaking clients via phone, email, and chat
- Assist with inquiries related to products, services, and account management, ensuring timely and effective resolutions
- Handle complaints professionally, aiming to achieve high levels of customer satisfaction
- Document all interactions accurately in the CRM system to maintain comprehensive customer records
- Collaborate with internal teams to resolve complex issues and improve service delivery
- Stay updated on company policies, product changes, and industry trends to provide accurate information
- Fluency in French (both written and spoken); proficiency in English is a plus
- Previous experience in customer service roles, preferably with international clients
- Strong communication skills with a customer-focused approach
- Ability to manage difficult situations calmly and efficiently
- Familiarity with CRM systems and general computer literacy
- Self-motivated, adaptable, and capable of working independently in a professional setting
- Willingness to relocate to Bulgaria with paid relocation assistance
- Competitive Monthly Salary
- Monthly Performance Bonus
- 1500 Euro Signing Bonus
- Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More..
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