Zocdoc
Builtin · Indexed 2026-07-22
Senior AI Support Operations Manager
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Indexed description
Zocdoc Senior AI Support Operations Manager 5 Hours AgoSaved Easy Apply Remote or Hybrid USA Easy Apply 113K-140K Annually Senior level 113K-140K Annually Senior levelHealthtech • Information Technology • Software • TelehealthOwn design, implementation, and optimization of AI-powered support workflows across chat, voice, and email. Automate repetitive tasks, run pilots, monitor KPIs (CSAT, containment, deflection, productivity), establish quality standards, and partner cross-functionally with Product, Engineering, CX, Analytics, and external AI vendors to scale solutions.Top Skills: Crm PlatformsForethought AiGenerative Ai
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