Client Solutions Retention Representative (Cox Business)

Cox Enterprises Client Solutions Retention Representative (Cox Business) 20 Hours AgoSaved Hybrid Phoenix, AZ, USA 17-26 Hourly Senior level 17-26 Hourly Senior levelArtificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • CybersecurityHandle inbound disconnect and billing calls for SMB customers to reduce controllable churn, negotiate pricing and terms, secure renewals, pursue upsells and referrals, troubleshoot service and billing issues, and coordinate with sales support and marketing to improve customer experience and revenue.