Tibco Platform Support

Support, maintain, administer, and enhance the TIBCO 5.x integration platform, ensuring high availability, performance, and operational stability across enterprise integrations. The role involves L2/L3 support, incident resolution, platform administration, deployment, monitoring, and continuous improvement activities.

Key Responsibilities

• Support and maintain TIBCO BusinessWorks (BW) 5.x applications.
• Administer and troubleshoot TIBCO Administrator environments.
• Manage and support TIBCO EMS infrastructure and JMS messaging.
• Perform deployment, configuration, monitoring, and performance tuning.
• Handle incident, problem, and change management activities.
• Conduct root cause analysis (RCA) and implement preventive actions.

• Support production releases and platform upgrades.
• Collaborate with development, infrastructure, and business teams.
• Ensure adherence to SLA and operational governance processes.

Mandatory Skills

• Strong experience in TIBCO BusinessWorks 5.x.
• Hands-on experience with TIBCO Administrator.
• Expertise in TIBCO EMS.
• Strong knowledge of JMS messaging patterns.
• Experience in Unix/Linux environments.
• Knowledge of XML, XSD, SOAP, REST services.
• Experience in troubleshooting production issues and performance tuning.
• Exposure to CI/CD and DevOps practices

Preferred Skills

• Exposure to Apache Camel, Quarkus, and Microservices Architecture.
• Experience with migration from TIBCO to Quarkus

Soft Skills

• Strong client-facing communication skills.
• Ability to lead support teams and coordinate with stakeholders.
• Analytical problem-solving mindset.
• High customer orientation and quality focus.
• Ability to mentor junior engineers.

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.