Benchling
Builtin · Indexed 2026-07-22
Product Support Analyst
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Indexed description
Benchling Product Support Analyst YesterdaySaved Hybrid Boston, MA, USA 73K-90K Annually Entry level 73K-90K Annually Entry levelCloud • Healthtech • Social Impact • Software • BiotechProvide first-line product support for Benchling users by troubleshooting tickets across web, chat, and email; coordinate with internal teams to resolve issues; document product knowledge; deliver occasional trainings and run internal support projects to improve customer experience.Top Skills: AIAi AgentsAi ModelsAPIsBenchlingChatEmailFirewallNetworkSecurityWeb Forms
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