Software Engineer II

This position is 100% in-office and reports to our facility on site in Syracuse, NY (Must be local or willing to relocate at your own expense).

Job Summary

At Rapid Response, software engineers build systems that help protect life and property. Our applications support mission critical operations that thousands of customers rely on every day. We are looking for a Software Engineer II who is passionate about building industry leading software and using modern development practices to accelerate delivery. This role is ideal for an engineer who enjoys creating new capabilities and leveraging AI-powered tools throughout the Software Development Lifecycle (SDLC). You will work alongside experienced engineers, architects, analysts, and business stakeholders to deliver software that has a direct impact on our customers and our mission.

Salary Range

$110,000 - $130,000 per year, based on experience

Responsibilities

• Design, develop, test, deploy, and support software applications and services.
• Build scalable APIs and user-facing applications using modern development frameworks.
• Collaborate with product owners and customers to transform business needs into software solutions.
• Participate in architecture discussions, code reviews, and technical design sessions.
• Leverage AI-assisted development tools to improve productivity, code quality, testing, documentation, and troubleshooting.
• Analyze production issues and participate in root cause analysis and continuous improvement efforts.
• Stay current with emerging technologies and recommend improvements that strengthen our applications and development practices.

• Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
• Two (2) or more years of professional software development experience.
• Experience developing applications using C# and the Microsoft .NET platform.
• Experience building and consuming RESTful APIs.
• Working knowledge of Git source control and modern software development practices.
• Experience working with relational databases and writing SQL queries and stored procedures.
• Experience with modern JavaScript frameworks such as Angular, React, or Vue.
• Experience leveraging AI-powered development tools within the SDLC for activities such as coding assistance, test generation, code review, documentation, troubleshooting, or software design.
• Strong problem-solving skills and the ability to work effectively within a collaborative team environment.
• Familiarity with secure software development practices, SAST, DAST, and DevSecOps principles
• Department of Defense security clearance is a plus but not required.
• Successful completion of a post-offer drug screen.

• Medical, Dental, Vision, and 401k
• Paid Vacation and Sick Time
• Wellness Program + Wellness DAYS OFF
• Internal advancement opportunities
• The opportunity to make an impact on communities across the country every day

Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it’s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid!

Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment.

Additional Information

Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. Rapid Response is an Equal Opportunity Employer.