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Simply Business Builtin · Indexed 2026-07-22

Licensed Service Agent

Boston, MA, USA 50K-83K Annually

Builtin
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Indexed description

Simply Business Licensed Service Agent YesterdaySaved Hybrid Boston, MA, USA 50K-83K Annually Junior 50K-83K Annually JuniorFintech • Information Technology • Insurance • SoftwareRespond to inbound/outbound customer inquiries via phone and email using Zendesk. Resolve policy issues, process cancellations, rewrites, and renewals; send certificates and policy documents; update account information and payments; manage callbacks and follow-ups; and identify opportunities to improve customer service processes.Top Skills: Zendesk

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